Handling Difficult Clients - DVD

Provides a detailed overview of the types of clients who are difficult to handle, how to treat them, and how to terminate a client relationship.
Category: Business and Management
Published: 2007
Format: DVD/297 Minutes
Author: Teri O'Brien J.D.,M.S. (Teri O'Brien Fitness Systems, Inc.)

Developing a Personal-Training Program—From A to Z presents a detailed overview of the key factors involved in designing and implementing a successful personal-training program. Featuring seven separate video programs, on a single disc—Building a Successful Personal-Training Program from the Ground Up; Running a Personal Training Practice for Fun and Profit (and Incidentally Without Getting Sued); A Personal Trainer’s Guide to Developing Unsurpassed Customer Service; Reaching Out to the Inactive; Internalizing Healthy Motivation; Motivation & Adherence; and Handling Difficult Clients, the DVD offers an invaluable resource for individuals who want to establish a profitable personal training business. Produced in cooperation with the American College of Sports Medicine (ACSM).