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Thanks for your note. I've been having a hard time finding the brown nubucks and now I know why! They are the only shoe I wanted, so could you please cancel the order and credit my charge card if you have already done so.
By the way, I love the communications I've been getting from your company. I hope to do business with you in the future. Your customer service is top notch!
I recently had a problem with a cast cover I ordered and Jeff in your Call Center helped me out a ...
I recently had a problem with a cast cover I ordered and Jeff in your Call Center helped me out a great deal. He was able to quickly pull my order, assess the situation and rectify the problem quickly so that my five year old can take a shower with ease and possible swim this summer!! Most importantly, it was how he handled himself - he was extremely personable, pleasant and so so helpful. Just thought I would pass this along-thought you would be pleased, I sure was!
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