It should tell you when ordering that you need a professional pump to inflate it otherwise there is no way you will blow it up. The hand pump didn't work at all, maybe if I had a healthy young man around but I didn't. I was so excited to get it and use it for my mom and then was unable to b/c I was unable to inflate it. Very disappointing and saddening.

I care for my mother, she is over 100 years old and lives with us. She is totally bedridden. I have used the shampooer for over three years. It has simplified tremendously her personal care. I wanted to have a spare shampooer in the event of a damage/failure. I am still using the first one. I have purchased four shampooers, and all three extra have been given to my friends who either have a bedridden parent or a relative for their personal care. All very thankful and happy users.

I use this for my son, who is wheelchair bound. He has a trach so I can't submerge him in tub to wash hair and his wheelchair doesn't lean back far enough for the sink. We wash it before he gets up in his wheelchair for the day. :-)

My son is a quad and we use this for his bed baths. We love it!

I use it for my daughter on life support who is bed ridden, and has (and wants to keep) her long hair. I had first used this product just about 3 years ago during a stay in a hospital when my daughter first became ventillator dependant and bed ridden. I was truly blessed by the nursing staff that gave me the information as to who made/sold the one they had, for I knew after using it, that I couldn't do without it. I/We love that she can enjoy the feeling of a truly clean head. I also have the optional shower bag (which I also purchased through Allegro)which I hang on our I.V. pole near her bed which sprays clean water through gravity drop. I use a shower curtain under the hair washer and her, so if any water is to splash out of the EZ-SHAMPOO where her neck and shoulders lay, the bed won't get wet. It is the next best thing to a real bath/shower hair washing. For a truly bed ridden person, I recommend it HIGHLY.