I wanted to take the time to commend AllegroMedical on its exemplary service. I only ordered a small inexpensive device, and got all the notification e-mails on time. I even received it early. Not only was the price very reasonable, but for once, the shipping and handling was actually for shipping! It did not have profit added in.($.50 on a $15.00 item) It may not mean a lot to some, but since I've become ill, I do all my shopping over the internet. When was the last time you were charged $.50 for shipping and received the item within a week? I can't count how many times the "shipping" has been more than half the cost of the item ordered. It is refreshing to see a company honest in the smallest detail where we've become so complacent to being cheated by almost everyone.(Specially the "deals" "as seen on tv") AllegroMedical has certainly gained my business and more importantly gained my trust and respect.

By Dr. Mark Helfand from New York

I am very excited to say that I got the stroller yesterday! And I used it yesterday and today! I was going to send you a picture, but I can't actually figure out how to do that! So this message with have to do for now. Thank you immensely for your work on this.

You said you escalated my request for the stroller - escalate this message also. Thank you for providing me with a name and contact information so there was someone actually responsible for this at your company! That is the best anyone with a customer service job can do to make an unhappy customer a happy customer - contact and follow through. Awesome!

By Jennifer