I wanted to take the time to commend AllegroMedical on its exemplary service. I only ordered a small inexpensive device, and got all the notification e-mails on time. I even received it early. Not only was the price very reasonable, but for once, the shipping and handling was actually for shipping! It did not have profit added in.($.50 on a $15.00 item) It may not mean a lot to some, but since I've become ill, I do all my shopping over the internet. When was the last time you were charged $.50 for shipping and received the item within a week? I can't count how many times the "shipping" has been more than half the cost of the item ordered. It is refreshing to see a company honest in the smallest detail where we've become so complacent to being cheated by almost everyone.(Specially the "deals" "as seen on tv") AllegroMedical has certainly gained my business and more importantly gained my trust and respect.

By Dr. Mark Helfand from New York

I hope this gets to the right person. I recently experienced a problem with a rollerator I bought from you. She promised to call back and actually did. She got my problem resolved by the next day. I really appreciate the kind of service I received from her. I spent the majority of my career as a customer service manager and it's good to see that there are still caring people out there. Not just about themselves, but caring about how customers view their company.

Thanks Erin,
Kent

By Kent