How can I track my order?
How can I tell if you have an item in stock or not?
What is Allegro Medical’s return policy?
Certain products may not be returned due to hygiene issues.
Do you ship internationally?
How do I set up an Allegro Autoship?
How do I take advantage of your current promotion?
Does Allegro Medical offer a regular discount to members or retirees of the Armed Forces?
Does Allegro Medical accept insurance or work with Medicare/Medicaid?
Do you need a prescription to buy any items from our website?
Can customers pay with their FSA?
Can we pay via personal check?
Can I pay cash upon delivery?
Can Allegro Medical accept PayPal over the phone?
How do payment authorizations work?
Still seeing two payments on your bank account? Don’t worry — it’s not an additional charge. Here’s how it works. To guarantee payment for your order, we authorize your card to ensure it’s valid and there are sufficient funds available to place your order. This is a common practice, used as an extra layer of security for all parties.
This temporary authorization, which is typically in the amount of your initial order, expires within 1-3 days of your completed delivery. You will only be charged for your order, and posted to your card within 24 hours of the actual product shipment. After processing the actual charge, the temporary authorization will reverse (within 1-3 days, the actual timing is dependent upon your credit card provider). Your bank statement may appear similar to the below, showing the original order charge and reversal of the temporary authorization: Additionally, if your order/delivery is cancelled, the temporary authorization will be reversed within a few business days (again, the actual timing is dependent upon your credit card provider).
You’ll see a temporary authorization on all Allegro Medical Supplies Inc. (a division of Scrip, Inc.) orders.
Can Allegro Medical provide HCPCS for items that they sell?
Can I search the site by HCPCS and find relevant items?
Does Allegro Medical have a storefront?
Does Allegro Medical have licensed healthcare professionals on staff?
If you need help using your medical supplies, please contact your healthcare provider.