Hello,
My name is Brian and I am a manager myself and finding good people is very hard to come by. I wanted to take the time to let you know that it has been a very very long time since I have dealt with as kind , respectful and professional of a person as I have with Tae. There was a problem with my order and he not only called me back as he said he would yesterday morning but he amazingly called me back at the end of my business day yesterday to let me know the problem was solved and my purchase would be shipping out expeditiously. My point is this. With all he had to do yesterday he still cared enough to remember me, it is just shocking and he must be praised for this. People like Tae are very hard to find and I know in all of my years that praise and support goes a very long way for an employees self esteem and the pride they take in their work. He is a great asset to your company and I hope you understand why I would send this to you. Please find him and give him a well deserved pat on the back because I know that he did not just treat me special, he does it to every one of your customers they just dont take the time to let you know. Tell him hello from me and tell him thanks again for his kindness and great professionalism .



Thank You,



Brian

By Brian

Dear Mr. Giese,
Your company is awesome! We are totally impressed with your customer service and products.

We will definitely keep you in mind for ourselves and our friends when the help is needed.

Our only concern on the return was missing the 30 day return window, and in the end, all it took was a phone call to get things rolling. We like to use email as it seems less demanding, but understand about the high volume.

Great company, great service.

Thank you,

By H.P